Tritech IT support for medical & dental offices
Keep the front desk moving and patient data protected. We support the computers, network and security your practice depends on, so your team can focus on patients.
IT that keeps up with a busy practice
When the front desk can’t check patients in, an X-ray workstation won’t connect or the schedule won’t load, the whole day backs up. Practices need IT that is proactive and quick to respond, from people who understand how a clinical office runs.
We support your workstations, imaging computers, printers, scanners and network, coordinate with your practice-management and imaging vendors, and put security practices in place that help protect patient information.
What we support
- Front-desk & operatory workstations
- Practice-management software workstations
- Imaging & X-ray computers (with your vendor)
- Card scanners, label & receipt printers
- Secure email & encrypted messaging
- MFA, EDR & device encryption
- Automated, tested backups
- Office Wi-Fi with separate guest network
- Vendor coordination
Problems we solve for practices
Slow workstations
Aging or poorly maintained computers slow down charting and check-in. We monitor, tune and plan replacements before they fail.
Vendor finger-pointing
Your software vendor blames the network and the ISP blames the computer. We take ownership and work with each vendor until it’s fixed.
Security & risk
Patient data is a target. We put MFA, endpoint protection, encryption and tested backups in place and document them for your risk assessments.
Common questions
Do you work with our practice-management software?
We support the workstations, network and servers it runs on and coordinate with your software vendor’s support team for application-specific issues.
Can you help with HIPAA security requirements?
We put technical safeguards in place, such as MFA, encryption, access controls and backups, and document them to support your practice’s security risk assessment.
Can you schedule work around patient hours?
Yes. Updates, maintenance and larger projects are scheduled after hours or at lunch to avoid disrupting patients.